AI & Automation

AI shopping assistants for online stores

Help shoppers find and buy the right product. The assistant answers questions from your own catalog, policies and stock, suggests products that fit what the shopper describes and adds them to the cart.

Book a free call See our work Fixed quote after a free call

What you get

  • Catalog knowledge
  • Product finder
  • Add to cart
  • Hand-off
  • Guardrails
  • Insights

Sound familiar?

  • Shoppers leave because they cannot work out which product fits their needs.
  • The same questions about sizes, compatibility and shipping arrive every day.
  • Your store search only finds exact product names.
  • Questions sent after hours wait until morning, and the sale goes elsewhere.

Who it helps

  • Stores with technical products

    Parts, equipment or supplies where compatibility and specifications matter.

  • Large catalogs

    Hundreds or thousands of products that are hard to browse.

  • Stores with many questions

    Sizing, materials, delivery and returns asked again and again.

What is included

  • Catalog knowledge Answers from your products, attributes, stock, policies and FAQs
  • Product finder Shoppers describe what they need, and the assistant suggests matching products
  • Add to cart Chosen products added to the cart, with options and quantities
  • Hand-off Complex questions passed to your team with the conversation attached
  • Guardrails No invented products, prices or promises; answers stay within your content
  • Insights The questions shoppers ask, collected so you can improve pages and products

Not included

  • AI service usage fees (billed to your own account)
  • Customer service staffing

An assistant that only knows your store

A general chatbot answers from what it learned on the internet, which is how stores end up with invented discounts and wrong specifications. A shopping assistant should answer from your own catalog: product descriptions, attributes, stock, prices and policies, looked up at the moment the shopper asks. When the answer is not in your content, it says so and offers to pass the question to your team.

Better product data, better answers

An assistant is only as good as the product information behind it. Part of the work is often filling gaps in attributes such as sizes, materials and compatibility, which also improves your filters, your store search and your product pages in Google.

How it works

  1. Free call

    We look at your catalog, your most common questions and where shoppers drop off.

    From you: Store access and a list of frequent questions.
  2. Plan and quote

    What the assistant will answer, where it appears and a fixed quote.

  3. Build on staging

    Connected to your catalog and tested with real questions.

    From you: Review of the test conversations.
  4. Launch

    Switched on, with conversations reviewed in the first weeks.

  5. Improve

    Answers and product data improved from what shoppers ask.

What affects the price

Every project gets a fixed quote after a free call, so you know the total before anything starts. These are the things that move it.

  • Catalog size and quality of the product data
  • Languages
  • Where it appears: product pages, search or chat
  • Hand-off to your support tools
  • Number of conversations (which affects AI usage fees)

Questions about AI shopping assistants for online stores.

Will it make up products or prices?

No. It answers from your catalog and policies, prices come from the store itself, and when it does not know, it says so and hands over to your team.

Does it work with WooCommerce?

Yes. It connects to your WooCommerce products, stock and cart. We can also build it for other platforms that have a product API.

Can I read the conversations?

Yes. Conversations are stored so you can review them, spot missing information and improve your pages.

Will it slow down my store?

It loads only when needed, after the page itself, so it does not delay your product pages.

Is there a monthly cost?

The AI provider charges by usage, billed to your account, so the cost depends on how many conversations the assistant has. We estimate it with the quote.

Tell us your goal. We'll show you the plan.

Book a free 30-minute call. You'll leave with a clear plan and a fixed quote, whether you hire us or not.

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