Find how it happened and recover. Removing malware is not enough if the way in is still open. We investigate how the attacker got in, find every foothold they left, close them, recover the site and give you a written report.
Reinfection traced to the foothold the last cleanup missed.
A clear picture of what was exposed, to decide what to tell customers.
Investigation of a client site, reported under your brand.
Attackers rarely leave just one way back in. A cleanup that deletes the visible malware but misses a hidden administrator, an application password, a stolen API key, a scheduled task or a fake plugin that hides itself from the Plugins screen is undone within days. Changing the main password removes none of those. Finding them all is the heart of an investigation.
Once a file is deleted or a log rotates, the story of the attack is gone. We copy the evidence first, then investigate: the server access logs around the time files changed, database records, user accounts and everything that runs on a schedule. The result is a timeline of what happened, which tells us what to close and tells you what may have been exposed.
Our own security plugin, Guardian Shield Lite, was built from incidents we investigated in 2026: hidden admin accounts, droppers that restore themselves, browser-side loaders and credential stealers. The same knowledge goes into every investigation.
Tell us what you see, and mark it urgent.
From you: Hosting or cPanel access.Evidence copied before anything is cleaned.
Logs, files and database examined to rebuild the timeline.
Footholds removed, the entry point closed, credentials rotated and the site restored.
From you: Your help rotating passwords only you control.A written report, and monitoring so a repeat attempt is caught early.
Every project gets a fixed quote after a free call, so you know the total before anything starts. These are the things that move it.
Our WordPress security plugin: code stays locked, known malware is removed with evidence kept, and every site reports to one hub.
Infection removed, site restored
Read moreClose the gaps attackers use
Read moreThreats caught early
Read moreClear review with your written approval
Read moreMalware removal cleans the infection. Incident recovery also finds how the attacker got in, everything they left behind to get back, and what they could reach, then closes it all and reports on it.
Often we can tell what the attacker could reach and what they accessed, from logs and file records. If logs are missing, we say what cannot be known.
A backup can bring the site back quickly, but if the entry point is still open, the attacker comes straight back. We restore when it helps, and still close the way in.
That depends on what was exposed and on the laws where you and your customers are. We give you and your lawyer the facts to decide.
We close the entry point, harden the site and can monitor it afterwards, so a repeat attempt is caught early.
Book a free 30-minute call. You'll leave with a clear plan and a fixed quote, whether you hire us or not.
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